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  • 1How Do I Start My Order with Toughcover?

    Starting your order is easy! Simply choose your preferred models, whether it's a dome storage tent, a heavy-duty outdoor storage tent, or a container shelter, and email us at sales@toughcovertent.com. Once we receive your inquiry, we will send you a proforma invoice detailing your order. We accept payments via T/T or L/C at sight. Production will begin after receiving your deposit or L/C, with the balance due upon the shipping bill of lading.

    2Can I Install the Tent Myself Without Experience?

    Yes! All of our fabric buildings, storage tents, and portable shelters are designed for easy DIY installation. Each order comes with pre-drilled parts, bolts, and a detailed assembly manual. Even if you don’t have prior experience, you’ll be able to assemble your heavy-duty storage tent or container shelter without any trouble.

  • 3What Are the Shipping Options and Delivery Time?

    We ship globally and offer flexible packaging options depending on the size of the order. Smaller models are packed in strong cartons, while larger models come in steel crates or steel sheet boxes. The typical delivery time is 7-15 days, depending on your location and the production schedule. For urgent orders, please contact us directly to discuss expedited shipping options.

    5How Much Wind and Snow Load Can Toughcover Shelters Handle?

    Our storage tents and fabric buildings are engineered to handle significant wind and snow loads, making them suitable for various climates and terrains. The specific load capacity varies by model and customization, but we offer structures with reinforced truss systems and optional wind braces for added strength. Please contact us for more information on the specific wind and snow load ratings of the model you're interested in.

    4Can I Visit Your Factory?

    Absolutely! We warmly welcome prospective customers to visit our factory and see our production process. You’ll get a firsthand look at the high-quality construction of our fabric buildings, container shelters, and heavy-duty outdoor storage tents. Please contact ahead to schedule your visit.

    6What Fabric Weights Are Available?

    We offer a variety of fabric weights to suit your needs:

    PE Fabric: 200g/m² and 300g/m², perfect for general-use storage tents.
    PVC Fabric: 450g/m² and 610g/m², with the option for 900gsm for specialized requirements. The PVC fabric is highly durable, UV-resistant, and fire retardant, ensuring longevity of over 10 years.

  • 7How Do I Choose the Right Storage Tent or Shelter for My Needs?

    Choosing the right storage solution depends on your requirements. Ask yourself:

     1.How much space do I need?
     2.What will I store in the shelter (e.g., vehicles, machinery, equipment)?
     3.Do I need a portable or permanent structure?
     4.Is heavy-duty protection necessary? Our sales team is happy to guide you in selecting the right model for your specific needs.

    8Do You Provide After-Sale Support and Maintenance Advice?

    Yes, we provide full after-sale support for all our products. Whether you need advice on maintaining your storage tent or replacing parts, our support team is ready to help. We also offer replacement covers and parts to ensure your structure continues to perform at its best over time.

  • 9What Customization Options Are Available for Fabric Buildings?

    At Toughcover, we offer a wide range of customization options, including size, fabric weight, fabric color, door types (roll-up, zipper, etc.), and even frame materials. Whether you need a custom-built storage shelter for commercial, agricultural, or industrial use, we can tailor the design to meet your exact specifications.

    11What kind of Fabric Is Recommended?

    While both PE and PVC fabrics are strong options, we highly recommend PVC fabric for heavy-duty applications. PVC fabric offers superior durability, tensile strength, and a lifespan that often exceeds 10 years, making it the best choice for long-term storage shelters.

     

    And about the Fabric Color, we offer a variety of colors in both PE and PVC fabrics to match your aesthetic or functional needs. Our most popular colors are White, Dark Green, and Silver Grey.  For optimal UV resistance and temperature control, we recommend white fabric. Choose a color that suits your project, whether it’s for a fabric building, container shelter, or storage tent.

    10What Is the Longevity of Toughcover Storage Tents and Fabric Buildings?

    Our fabric buildings and storage tents are built to last. Depending on the fabric you choose—PE or PVC—the longevity of the cover is typically between 5-10 years. PVC fabric is highly recommended for long-term use, as it offers superior durability, UV resistance, and fire retardancy. The steel frame is hot-galvanized for rust protection, ensuring that your structure remains in excellent condition for years.

    12Are Your Tents and Shelters Weatherproof?

    Yes, all of our storage tents, container shelters, and fabric buildings are designed to withstand harsh weather conditions, including rain, wind, snow, and UV exposure. Our PVC fabric provides extra protection due to its water-resistant and UV-resistant properties. Additionally, the robust galvanized steel frame ensures stability during extreme weather.

sales@toughcovertent.com

0086-185-61877892

18561877892